Thursday, November 19, 2009

Super secret cataloger knowledge

There are times at the ref desk when I feel like I'm not the best person to answer someone's question, although I still do the best I can (and send a cry of help to Cathy W., Yvonne, etc. if I really can't manage). Sometimes, however, I know I'm one of the best possible people to answer some questions. I just had a moment like that. A person wanted to know why she'd gotten an item she asked for just a couple days ago when she'd been told a week or two ago that we didn't have it. It turns out the item was something I'd cataloged only a couple days ago. Very nifty.

And now I'll get back to loading records and answering questions...

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